Session Speaker: Nick Maduros, California Department of Tax and Fee Administration (CDTFA) Executive Director
Session Overview: As we strive to grow professionally, improving our soft skills is just as important as developing our technical skills. During this workshop, Nick will share how empathy can be the essential ingredient in successfully leading teams and supporting the people we serve. Nick joined CDTFA in 2017 at a time when the department was going through critical transitions. Hear how he was able to help the agency navigate through the changes, while keeping team members engaged and providing top-notch customer service to our taxpayers.
About the Speaker: Nick Maduros serves as the first director of the California Department of Tax and Fee Administration (CDTFA). Appointed by Governor Brown and reappointed by Governor Newsom, he leads one of the nation’s largest revenue agencies. Together with a team of more than 4,000, he administers 39 tax and fee programs that generate more than $92 billion annually for the State of California, its cities and counties.
Prior to his appointment at CDTFA, Nick served in the Obama Administration as chief of staff of the U.S. Small Business Administration (SBA).
Earlier in his career, Nick worked as an attorney and founded two successful public affairs firms in Washington, DC. He advised leading nonprofit organizations and corporations on a broad range of high-profile public policy challenges.
Nick is a graduate of Yale College and Harvard Law School. A native of Stockton, California, he now lives in Davis with his wife and three young daughters.